RISK ASSESSMENT MANAGEMENT PROTOCOL (RAMP)
Transporting critical, high-value, assets calls for extraordinary measures that go beyond baseline expectations. Built from the ground up with expertise gleaned from more than fifteen years of successful deliveries , RAMP is our answer to soaring above quality benchmarks
WHY RAMP?
Our proprietary process ensures seamless interactions and connectivity for clients ; and we’re not done yet. As industry leaders our team actively engages with leading security councils and transportation associations to share best practices on protocols and tools that mitigate risk.
Customer Service
Our Customer Service Representatives manage everything from scheduling appointments, coordinating customer requests and tracking the status of shipments. They provide overall customer communication.
Dispatch
Each Dispatcher covers a specific region of inbound and outbound freight based in capacity. The following regions dispatchers cover are the West, Southwest, Midwest and the East.
Fleet managers
Fleet Managers work closely with Dispatchers to tender load assignments to drivers, refer customer problems on loads to the Customer Service Representative and focus on helping drivers utilize their hours of service effectively and efficiently.
Safety
Our Safety Team works closely with drivers and office personnel to keep our workforce focused on workplace safety and in compliance with the industry's safety standards. They also oversee and prefom onboarding, ongoing driver training and risk management.
Maintenance
Our Maintenance Team is made up of Trailer Mechanics, Diesel Mechanics, Preventive Maintenance Mechanics, and Body Repairmen, Shop Managers also oversee purchasing and parts inventory.